Returns
We welcome replacements on the following terms:
Breakages
In the case of breakage and any transit damage, please send a picture of the product via Whatsapp to the number mentioned below and it will be taken care of immediately.
+91 734-0043203
Please consider these points: We will be requiring the original packaging with any for safe return journey of the product even if it is broken for our reference purpose.
Cancellation
In case you wish to cancel an order due to any reason write to us at inquiry.aww.objects@gmail.com or reach us at the following number within 24 hours of ordering and we will be happy to assist you – +91 734-0043203
Return Process
Our return policy is applicable within 2 days from receipt of the product and applicable only for the following reasons: Damaged product & incorrect product.The time frame starts from the date the product was delivered as per the confirmation received from our logistics team or courier partners.
You can reach us at inquiry.aww.objects@gmail.com or +91 734-0043203 to initiate the return.
Please send us 2 images (one of the damaged part and one of the entire product) of the product for us to ascertain the reason for return. You can send us the images on inquiry.aww.objects@gmail.com from where our Quality Assurance team will check the details in reference to its eligibility of return.
We will then get back to you with your Return Request Status within 2-3 days of receiving your request mail with pictures. Once your return request has been accepted, we will arrange a reverse pick up for the product in question. It usually takes about 2-3 working days for organizing a pickup and 7-10 days for delivery at our warehouse.Once the merchandise is back at our warehouse, our quality assurance team will check the merchandise and the refund process will get initiated within 2-3 days of receiving it. It will then reflect in your bank account.
Points to remember: Product must be returned with the original packaging, including the tags, accessories, shipping label (pasted on the packet), invoice etc. The product should be unused and in the original condition. You will be asked to print 3 documents to be provided to the logistics company representative who comes for the pickup.
Refunds
All refunds will be processed within 5-6 days of receiving the merchandise back at our warehouse.
Prepaid orders will be refunded back directly into your account and COD orders will be refunded via NEFT transfer (Please provide your account details for the same) Please allow 7-10 days for the amount to reflect in your statements.
- If the product is received in a damaged condition.
- A different product has been dispatched and in the event that a product does not match the item selected during order confirmation.
Breakages
In the case of breakage and any transit damage, please send a picture of the product via Whatsapp to the number mentioned below and it will be taken care of immediately.
+91 734-0043203
Please consider these points: We will be requiring the original packaging with any for safe return journey of the product even if it is broken for our reference purpose.
Cancellation
In case you wish to cancel an order due to any reason write to us at inquiry.aww.objects@gmail.com or reach us at the following number within 24 hours of ordering and we will be happy to assist you – +91 734-0043203
Return Process
Our return policy is applicable within 2 days from receipt of the product and applicable only for the following reasons: Damaged product & incorrect product.The time frame starts from the date the product was delivered as per the confirmation received from our logistics team or courier partners.
You can reach us at inquiry.aww.objects@gmail.com or +91 734-0043203 to initiate the return.
Please send us 2 images (one of the damaged part and one of the entire product) of the product for us to ascertain the reason for return. You can send us the images on inquiry.aww.objects@gmail.com from where our Quality Assurance team will check the details in reference to its eligibility of return.
We will then get back to you with your Return Request Status within 2-3 days of receiving your request mail with pictures. Once your return request has been accepted, we will arrange a reverse pick up for the product in question. It usually takes about 2-3 working days for organizing a pickup and 7-10 days for delivery at our warehouse.Once the merchandise is back at our warehouse, our quality assurance team will check the merchandise and the refund process will get initiated within 2-3 days of receiving it. It will then reflect in your bank account.
Points to remember: Product must be returned with the original packaging, including the tags, accessories, shipping label (pasted on the packet), invoice etc. The product should be unused and in the original condition. You will be asked to print 3 documents to be provided to the logistics company representative who comes for the pickup.
Refunds
All refunds will be processed within 5-6 days of receiving the merchandise back at our warehouse.
Prepaid orders will be refunded back directly into your account and COD orders will be refunded via NEFT transfer (Please provide your account details for the same) Please allow 7-10 days for the amount to reflect in your statements.